The Objectives
The primary goal of the project was to create a specialized insurance claim management application designed to cater to the unique needs of craft trades personnel working in the offshore Oil and Gas industry. The application aimed to streamline the claims submission process, enhance communication, and ensure the timely and efficient processing of claims. Magna Services sought to improve the overall safety and well-being of their personnel while maintaining compliance with industry regulations.
The Challenges
- Develop an application interface that aligns with Magna Services’ brand identity, emphasizing the importance of safety and personnel well-being.
- Incorporate a user-friendly design that caters to the diverse technical backgrounds of craft trades personnel.
- Implement a secure and user-friendly claims submission system, allowing craft trades personnel to submit claims related to on-the-job incidents or accidents.
The Solution
- Addressing the specific needs and challenges of craft trades personnel working in offshore Oil and Gas environments.
- Ensuring the application’s compatibility with various devices used by personnel in the field.
- Balancing the complexity of incident reporting and claims processing with a user-friendly interface.
The Outcome
The Magna Services Limited Insurance Claim Management Application was successfully developed, meeting the specific needs of craft trades personnel in the offshore Oil and Gas industry. The user-friendly design facilitated easy claims submission and real-time tracking, enhancing the overall experience for personnel. The incident reporting and investigation modules streamlined the process of documenting and analyzing on-the-job incidents.
